Effective Date: November 30, 2021

These “Payment Terms” apply to our commercial transactions with you, including your purchase of any Paid Service from us (as those terms are defined below). We refer to any service for which we charge a fee as a “Paid Service.” You should carefully read through these Payment Terms to understand your rights and responsibilities, as these Payment Terms constitute a contract between you and LightPDF Scanner or its affiliate from which you are purchasing the Paid Service (we refer to these collectively as a “Commercial Transaction”). By purchasing a Paid Service, you agree to be legally bound by these Payment Terms. (Please see our explanation of who you are contracting with in different circumstances in the section below entitled “Who Am I Contracting With?”.) If you do not agree to the Payment Terms, then you can decide not to complete a Commercial Transaction.

You agree to receive electronically all communications, agreements, and notices that we provide in connection with any LightPDF Scanner product or service (“Communications”), including by e-mail, text, in-app notifications, or by posting them on the LightPDF Scanner website or through any LightPDF Scanner service or product. You agree that all Communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

We may update these Payment Terms from time to time. Please be sure to review these Payment Terms before you finalize any Commercial Transaction.

Autorenewal  

Subscription plan: We provide three subscription plans, Monthly Subscription and Annual Subscription. Please confirm the subscription plan you choose before paying.  

Payment: After confirming your purchase, payment will be made through your account.   Renewal: You will be automatically charged 24 hours prior to the expiration of each billing cycle.  

Cancellation of renewal: You can cancel your subscription at least 24 hours prior to the expiration of the existing plan.

How to cancel a subscription from Apple?

1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. Tap the subscription that you want to manage.
5. Tap Cancel Subscription.

How to cancel a subscription from Google Play?

1. Go to play.google.com.
2. Sign in to the correct Google Account.
3. At the left, click My subscriptions.
4. Select the subscription you want to cancel.
5. Click Manage and Cancel subscription.

LightPDF Scanner Official Website/Windows App: 

1. Contact LightPDF Support Center.
2. Provide the order number and describe the reason to cancel a subscription.
3. Or you can click the live chat icon at the bottom right corner of the official website.

Self-service Unsubscribe

1. Login to your accout in official website.
2. Click on “My Account”>”Settings”>”Delete Account”.

Payment of Fees; Taxes

When you elect to purchase a Paid Service from us or any third-party reseller and enter a form of payment, you agree that: (i) you will fulfill your obligation to pay for the Paid Service by the date on which payment is due; (ii) any payment information you provide is true and accurate; (iii) you are authorized to use the payment method you provide; (iv) we have permission to retain the payment information and method, including all submitted debit and credit card information, submitted by you and your issuing bank or the applicable payment network; and (v) we or our reseller (as applicable) are authorized to charge you for the Paid Service using the established payment method and the information you provide that is stored in your account as of the applicable date for payment. Your assurances of payment and our rights to collect payment include any obligation you may have to pay any taxes or delivery charges described as being applicable to the Product you are buying. In addition, you agree that you will be responsible for any credit card chargeback fees as well as any reasonable collection costs we incur as a result of your failure to pay on a timely basis.

You agree to pay the charges for the Paid Service in the currency specified by LightPDF Scanner (or any reseller or payment processor from which you may purchase the Paid Service) when you enter into the Commercial Transaction, and you assume all risks associated with any changing value in the currency compared with other currencies. The specified charges for a Paid Service are VAT-inclusive and may include certain other taxes or delivery or similar charges applicable to your purchase. If any tax or charge applicable to a purchase is not charged by us, you acknowledge that you are solely responsible for paying the tax or other such charge. The receipt provided to you reflecting your purchase includes VAT (if applicable) which is charged based on your location.

Our prices for a Paid Service do not include any of the third-party fees you incur in connection with using a Paid Service including, without limitation, fees charged by your Internet access provider, any wireless carrier charges for cellular or data services and any other third-party applications or services with which you may use the Paid Service; you are responsible for selecting and managing these other services, and paying the fees for such services.

Changes in Fees

We may change the price of any Paid Service from time to time, and add new fees and charges for certain features or to reflect a change in business or legal rules, but we will provide you with advance notice of changes in recurring subscription fees. Any increase in charges for the same Paid Service would not apply until the expiration of your then current billing cycle, unless otherwise specifically provided in our notice to you, and would become effective no sooner than the next time you would be charged for that Paid Service. If you do not agree to pay the new price or other applicable charges, you may elect not to renew the Paid Service subscription before the price change goes into effect, which cancellation would be effective at the expiration of your then current billing cycle. See “Cancellation” below for information on how to cancel a Paid Service subscription.

Redemption Code/Coupon Code

LightPDF Scanner may from time to time make available, directly or through a third party, redemption codes or coupons that are redeemable for a specified Paid Service for a fixed period of time (individually, a “Redemption Code/Coupon Code” and collectively, “Redemption Codes/Coupon Codes”), as described in more detail below. We use the term “Promotional Subscription” to describe the specific subscription to a Paid Service obtained with the Redemption Code/Coupon Code and the term “Promotional Period” to describe the duration of a Promotional Subscription. A Redemption Code/Coupon Code may specify an expiration date (“Expiration Date”), after which such Redemption Code/Coupon Code shall be void. LightPDF Scanner is under no obligation to accept an expired or otherwise invalid or void Redemption Code/Coupon Code. Redemption Codes/Coupon Codes have no cash value and, except where expressly permitted by LightPDF Scanner, are non-transferrable. LightPDF Scanner is under no obligation to provide any compensation in connection with an Redemption Code/Coupon Code.

In order to obtain a Promotional Subscription, you must be a registered Account Holder of the LightPDF Scanner Service and use the registration or redemption process, and satisfy any eligibility requirements, established by LightPDF Scanner in connection with the Redemption Code/Coupon Code. At the conclusion of the Promotional Period, you will be required to pay the then-applicable charges for the Paid Service in order to continue using such Paid Service.

If you are already subscribed to a Paid Service when you receive an Redemption Code/Coupon Code, you are still permitted to use the Redemption Code/Coupon Code as long as you meet the eligibility requirements. However, since your account already has an active Paid Service subscription, there may be limitations associated with the method of your payment that prevent you from using the Promotional Subscription until your Paid Service subscription has expired. In such cases, you may choose one of the following ways to use the Redemption Code/Coupon Code: (1) transfer the code to a friend or family member (if the Redemption Code/Coupon Code is transferrable); (2) create an additional LightPDF Scanner Service account for yourself and use the Redemption Code/Coupon Code with that account; or (3) wait until after your Paid Service Subscription has expired and your account has transformed to LightPDF Scanner Free before redeeming the Redemption Code/Coupon Code (taking care not to miss the Redemption Code/Coupon Code Expiration Date). With some payment methods, we may be able to temporarily pause your Paid Service subscription so that you may immediately take advantage of the Promotional Subscription. In such cases, your Paid Service subscription will automatically re-start after the Promotional Period and, assuming you had previously agreed to auto-renewal of your subscription, your Accepted Payment Method will be charged as you had previously agreed. See “Cancellation” below for information on how to cancel a Paid Service subscription.

Unless you have a separate contract with LightPDF Scanner permitting you to distribute Redemption Codes/Coupon Codes, you are prohibited from selling or otherwise distributing or transferring Redemption Codes/Coupon Codes. LightPDF Scanner reserves the right to invalidate any Redemption Codes/Coupon Codes that have been improperly issued or distributed, and we do not owe you any compensation with respect to such Redemption Codes/Coupon Codes. If a Redemption Code/Coupon Code has been distributed to you by a third party (for example, connection with a third-party promotion), LightPDF Scanner has no responsibility with respect to any third party product or service provided, or any marketing claims or promotional offers made, by the third party. LightPDF Scanner has no obligation to provide you with any compensation, or to modify the Promotional Subscription or the Promotion Requirements in connection with any Redemption Codes/Coupon Codes you obtained from a third party that was acting improperly.

Changes to Payment Methods and Account Information

You are responsible for ensuring that your account information, including your email address and all payment information (address, debit or credit card number and expiration date), is accurate and up to date.

If you are not the Account Holder but you control the means of payment for a Paid Service account and wish to make any change to the payment method, you must notify us by contacting Customer Support at support@lightpdf.com and demonstrating to our satisfaction your control of the payment method used for the Paid Service.

If your credit card expires or the information is otherwise invalid, or you or another party controlling the payment method make changes to your billing account too close in time to when we charge for any Paid Service subscription (so we cannot reasonably act on your changes prior to billing), we will probably not be aware of this, and we will bill the current charges to the card we had on record; the continuation of your Paid Service subscription constitutes your authorization for us to do so, and you remain responsible for any uncollected amounts and any charges incurred by you or us as a result of billing to an invalid card.

Cancellation of a Paid Service Subscription

You may elect to cancel a Paid Service at any time. Any cancellation of a Paid Service will be effective as of the end of the then-current billing period and subject to our Refund Policy, except as described below for an upgrade in Paid Service.

If you desire to cancel your subscription for the LightPDF Scanner Paid Service, you can refer to the following guide.

Apple: How to cancel a subscription from Apple

Google Play: How to cancel a subscription from Google Play

If you purchase from our website, you can contact Consumer Support to cancel auto-renewal.

If you wish to upgrade your existing Paid Service subscription to a more expensive level of Paid Service, and if you purchased your current Paid Service directly from LightPDF Scanner (and not from a reseller or payment processor), please contact Customer Support at support@lightpdf.com. If you have purchased a Paid Service from a reseller or payment processor, you may be required to contact the reseller or payment processor to process your cancellation request, as LightPDF Scanner may have no ability to process the cancellation for you.

If you are the authorized legal representative for a deceased or legally incapacitated individual or a legal entity that has been formally dissolved or otherwise ceased to be authorized to act for his, her, or its own account (without opportunity for revival), and you wish to cancel a current Paid Service subscription for such individual or entity, you must contact Customer Support at support@lightpdf.com, identify the account in question and request cancellation of the Paid Service. We will cancel the Paid Service subscription if you demonstrate to our satisfaction your legal authority to act and be legally responsible for such individual or entity and your ability to validate the details of the payment method used for such Paid Service.

We may cancel any Paid Service subscription you have purchased if you fail to pay the applicable subscription fees and any applicable taxes in full and in a timely manner according to these Commercial Terms or any agreement with a third-party reseller or payment processor. A failure to pay occurs in any situation where LightPDF Scanner has not received timely payment, including where any credit card issuer or payer bank refuses to transmit the funds that are then due, or the reseller or payment processor you have contracted with notifies us of your failure to pay. We may, at our discretion, elect not to cancel a Paid Service subscription immediately for non-payment, in which case you will continue to be responsible for the fees due for the duration of the applicable subscription. In addition, if you fail to pay for a Paid Service, we may elect to suspend your rights to use that Paid Service or we may change the type of privileges you have to a non-paid version of the service. We will endeavor to provide you notice promptly after any failure to make a payment to us in full and on time, but we are not obligated to do so.

Costs of Collection; Credit Card Chargebacks

In addition to the published fees for a Paid Service, you agree to pay any reasonable costs we incur to collect any unpaid or past due amounts, including reasonable attorneys’ fees and other associated costs. Delinquent payments will bear interest at the rate of 1% per month or the highest rate permitted under applicable law, whichever is less, from the payment due date until paid in full. If you purchase a Paid Service subscription with a credit card and then subsequently request your credit card issuer to reverse that payment, LightPDF Scanner is charged a fee that may be a significant multiple of the amount we initially received. Accordingly, in order to enable you to pay relatively minor fees with a credit card, you acknowledge and agree that we reserve the right to suspend your ability to add additional Content to your LightPDF Scanner service account until such time as you reimburse us the amount of the fee we were charged by the card issuer.

Who Am I Contracting With?

If you purchase a Paid Service from us, you will be entering into a contract with one of several LightPDF Scanner affiliated companies, based upon your geographical location. Those provisions regarding contracting parties and governing law continue to apply to our contracts for the LightPDF Scanner Service and if you acquire or redeem an Redemption Code/Coupon Code. If you elect to pay a third-party reseller or payment processing firm for any Paid Service, the contract regarding your payment will be with such third-party, but such third-party is not authorized to provide you with any contract terms or other assurances that affect LightPDF Scanner’s obligations relating to our delivery of the Paid Service; our obligations to you are governed by the Terms of Service, Privacy Policy, and these Payment Terms.

In the event of a conflict, the English language version shall govern.