PricingDetails
FAQ
What is QPS？
QPS (Queries per second) refers to the maximum number of tasks that can be submitted per second.
Assuming QPS=2, only up to 2 conversion tasks can be submitted per second. The required QPS needs to be reasonably estimated based on the number of users.
Can this API be deployed privately?
Currently, it supports privatized deployment services related to PDF to Word conversion, please contact us for details.
How do we keep your files safe?
- After the file processing is completed, regardless of success or failure, your source files and processed files will be physically deleted within 60 minutes to 75 minutes.
- We promise not to look at any of your files.
- If you feel that the file processing effect is not as expected, you can send the file to us for investigation, and we will continue to provide high-quality customer service and support.
Does the API interface provide active callback?
When creating a task, you can carry the callback_url parameter. When the task status or progress changes, the callback_url will be actively called back to notify the receiver of the data.
How to issue an invoice after the purchase is complete?
You can get an invoice through "My Orders" in the upper right corner of the website. If you have more questions, please contact us.
Is the data stored locally or in the cloud, and can it be used offline?
All data will be stored in the cloud server and internet access is required when using it.
What is the validity period of the API credits after purchase?
Trial credits are valid for one month and purchased credits are valid for one year (from the date of purchase).
If you still have questions, you can
contact us